Our process.
How it works.
Four clear steps from your first call to live launch. No surprises, no scope creep, no waffle.
Everything agreed upfront in writing.
Or call 07456 382831
- 1
Discovery Call
Free 45 minute call. We learn about the business and tell you honestly if we are a fit.
We chat about your business, your goals, and what you have tried so far. No sales pitch. We tell you honestly whether we are a fit, and if we are not, we point you in the right direction.
- 2
Scope and Quote
Clear scope document and fixed price quote. No surprises.
You get a written scope document listing every page, every section, and every piece of functionality. Then a fixed price quote covering design, build, and launch. No hourly rates, no surprises.
- 3
Build and Review
We build the site/system, share progress, and adjust before launch.
We design and build your site, share progress every few days, and incorporate your feedback. You are never kept guessing. Most sites are built within 5 to 10 working days.
- 4
Launch and Support
Everything goes live. Handover documentation provided. Optional ongoing support.
Everything goes live. We submit your sitemap to Google, configure your analytics, and hand over full documentation so you understand what you own. Optional ongoing support available.
FAQ.
Questions about the process.
How long does the entire process take?
From your discovery call to live launch typically takes 2 to 3 weeks. Most projects ship within 5 to 10 working days of build starting. We agree a clear timeline before any work begins.
What if I need changes after launch?
Every project includes 30 days of free support after launch for bug fixes and minor tweaks. After that, optional monthly retainers are available for ongoing updates and maintenance.
Can I see progress during the build phase?
Yes. We share progress updates every few days and are available for calls if you want to review work or ask questions. You are never left wondering what we are doing.
What happens if I need to cancel?
You own your scope and quote. If circumstances change before work starts, you walk away. If we are already building, you pay only for the time completed, nothing more.
Will I own my website after launch?
Yes. You own the content, the design, and the code. We host it on Netlify (industry-standard, fast, secure). Optional buyout available if you want full site files and self-hosting.
Ready to ship yours?
Book a free 45 minute call. We will tell you what to build, what to drop, and what it will cost. Honest answers, no pitch.
Not ready for a call? Quick fit check (3 questions, 30 seconds)